Service requests/REQ-204

Detector not responding during exam

Submitted Urgent

REQ-204 · raised by Meera Nair, Radiology · 7 Nov 2026, 09:12 · downtime 3 h so far

Report

Submitted 09:12

The detector stopped responding in the middle of an exam. Error E-204 on the console. Restarted twice, same fault.

Machine
X-ray — 2nd Floor · Siemens Ysio Max · SN 4512-882
Department
Radiology
Raised by
Meera Nair (Department User)
Downtime started
7 Nov 2026, 09:12
Affected studies
3 rescheduled

Photos

Console error E-204
Detector unit

Activity

  • Request submitted
    Meera Nair · 09:12 · 2 photos attached
  • Awaiting biomedical review
    SLA target: 4 h · 3 h elapsed

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Submitted → Review → Approved → Serviced → Closed

Machine

X-ray — 2nd Floor
Radiology · PM due 12 Dec 2026
Open machine

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