Service
Service requests
My requests
Breakdowns and service requests raised by departments. Approve to open a service record, or reject with a reason.
Requests you have raised. Costs are never shown here — the service team handles the money.
| Request | Machine | Department | Urgency | Status | Raised | Downtime | |
|---|---|---|---|---|---|---|---|
Ventilator alarming, will not hold pressure REQ-207 |
Ventilator V-14 Mindray SV300 |
ICU | Critical | Submitted | 55 min ago | 55 min | Review |
Detector not responding during exam REQ-204 |
X-ray — 2nd Floor Siemens Ysio Max |
Radiology | Urgent | Submitted | 3 h ago | 3 h | Review |
Gantry cooling fault on start-up REQ-203 |
CT Scanner 128-slice GE Revolution |
Radiology | Urgent | Approved | 6 h ago | 6 h | Open |
Probe image quality degraded REQ-201 |
Ultrasound — OPD 3 GE Voluson S8 |
OB-GYN | Routine | Submitted | 1 d ago | — | Review |
Battery not holding charge REQ-199 |
Defibrillator — ER 1 Zoll R Series |
Emergency | Urgent | Rejected | 4 d ago | — | Open |
Centrifuge vibration and noise REQ-196 |
Lab centrifuge C-3 Thermo Sorvall |
Pathology | Routine | Resolved | 9 d ago | 2 h | Open |
Requests are triaged oldest and most urgent first. A rejected request keeps its reason and stays on the machine's history — nothing is deleted.